CRM Director

Requirements:
Strong academic background; Proven experience above 2 years is required; Impressive communication and analytical skills; Self improvement skills; Ability to constantly analyse and implement new ideas; Proficciency in Azeri and English.
Main responsibilties:
Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty. Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organisation and captures all required information at key points in the customer life cycle. Working closely with all departments to ensure the CRM works effectively for all aspects of the company. Overseeing direct communications with customers through the CRM. Monitor and maximise customer lifetime value strategies ensuring maximum profitability. Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty. Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organisation and captures all required information at key points in the customer life cycle. Customer Journey Mapping analysing touch points with the organisation and maximising commercial opportunities. Working closely with all departments to ensure the CRM works effectively for all aspects of the company. Overseeing direct communications with customers through the CRM. Ensuring the database is segmented effectively for targeted marketing activities. Interested candidates are requested to send their CV and certificates to [email #160;protected] mentioning the position in the subject line until 30.10.2019 Note: Shortlisted candidates only will be invited to the interview.

Optimal Elektronika

Əlaqə İnformasiya:
suleyman.shaheldiyev@optimal.az, hr@optimal.az, recruitment@optimal.az

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